When gaming crosses the line from entertainment into a problem, making the right call is the biggest win of all. vs1789 believes a happy player is our greatest asset. That's why we treat responsible gaming not just as a policy, but as a way of life.
Vs1789 has dedicated measures in place to protect the wellbeing of every player.
Set a daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period — so impulsive decisions made in the heat of the moment do not take effect right away.
Temporarily pause your account for 24 hours, 1 week, or 1 month to clear your head. During this period, no bets can be placed and no promotional emails will be sent.
If you feel gaming is getting out of control, you can self-exclude for a period of 6 months up to 5 years. Your account cannot be reopened during this time.
See in real time how long you've been playing. Automatic reminders kick in after a set period, and you can define a maximum daily session length if you choose.
Every 30 or 60 minutes, a pop-up will appear showing how much time and money you have spent. Use that information to decide for yourself — whether to stop or keep going.
Our trained support team is here whenever you need us. If you want to talk about gaming addiction, you can speak with a specialist in complete confidence — entirely free of charge.
Playing at vs1789 isn't just about winning — playing safely and enjoying the experience matters just as much.
Responsible play means having the mindset and habits that keep gaming a form of entertainment — not the center of your life. At vs1789, we believe every player's gaming experience should be enjoyable, controlled, and mindful.
The foundation of responsible gaming is straightforward — you know how much time and money you're spending, you're making those choices consciously, and gaming isn't having a negative impact on your daily life, family, or work. At vs1789, following responsible gaming principles isn't just a legal obligation — it's our ethical commitment.
Online gaming — especially casino games and Sports Betting — carries inherent risks. Statistics show that most people play for entertainment and enjoy it without any issues. However, for a small number of players, gaming can become a problem. vs1789 is committed to identifying and preventing that situation before it escalates.
Gaming addiction and problem gambling are genuine mental health concerns. They can cause not only financial harm but also serious damage to family relationships, careers, and overall wellbeing.
The reason vs1789 places such a strong emphasis on responsible play is simple: we want every player to stay happy and healthy in the long run. Building a safe, sustainable gaming community is our goal. We don't just think about profit — we think about your wellbeing.
Being aware early on can help you avoid these problems. vs1789's Responsible Gaming tools are designed to do exactly that — keep you informed and in control.
Problem gambling usually develops gradually. Watch out for the following signs:
Feeling the urge to chase losses by placing more bets.
Wanting to stop gaming but being unable to — repeated failed attempts.
Lying or hiding things from family and friends because of gaming.
Feeling restless, irritable, or on edge when you can't play.
Spending money on gaming after essential household expenses have been covered — or instead of covering them.
Repeatedly breaking promises to quit gaming.
Losing track of time while gaming — hours passing without noticing.
Ask yourself the questions below honestly — this check is just between you and yourself.
Have you ever spent more than your budget and regretted it afterward?
Has gaming ever disrupted your sleep, eating habits, or daily routine?
Do you hide your gaming activity from family or friends?
Do you feel mentally uncomfortable or unsettled when you're not gaming?
Have you ever thought about placing more bets to try to win back money you have lost?
Have you tried to stop gaming but failed to do so repeatedly?
Have you borrowed money — or thought about borrowing — to cover your gaming costs?
Once logged in to vs1789, you can activate any of the following safety tools at any time from "Account Settings." All tools are completely free to use and take effect immediately.
Set limits on your daily, weekly, and monthly deposits.
Decide in advance the maximum amount you are willing to lose within a given period.
Set a time limit for how long you play in a single session.
Temporarily suspend your account for anywhere from 1 day to 1 month.
Block access to gaming entirely for a period of 6 months to 5 years.
Opt out of all promotional communications to reduce temptation.
If you want to keep enjoying vs1789 for the long haul, build these habits into your routine. They're simple but highly effective.
Before each session, set a fixed amount you are comfortable spending — and stick to it. Once you reach that limit, stop, no matter what.
Losing in gaming is completely normal. Think of losses as the cost of entertainment — don't chase them.
Decide in advance how long you'll play. Use a timer and stop when it runs out — whether you're winning or losing.
Avoid gaming when you are feeling angry, sad, lonely, or stressed. Your judgment is impaired in these states, and the risk of harm is significantly higher.
Take a 10–15 minute break at least once every hour. Get up, walk around, drink some water. These short breaks are highly effective at preventing gaming addiction.
Keep up other interests and hobbies in your life. Spend time with family and friends. Let gaming be one part of your life — not all of it.
Vs1789 strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and any account flagged as suspicious is immediately held for review.
If there are children or teenagers in your home, take the following steps:
You don't have to face a gaming problem alone. Beyond the vs1789 support team, a number of professional organizations are ready to help.
24/7 live chat and email support. Your privacy is fully protected at all times.
[email protected]
A worldwide peer support network for people struggling with gaming addiction.
Professional counseling and mental health support for gaming-related issues.
Free online counseling, forums, and live support — available in Bengali and many other languages.
Here are answers to some of the most common questions about responsible gaming.